Items that are defective or damaged-upon-arrival may be exchanged or replaced. Defective items must be reported within 30 days of receiving your order. Products that are damaged-upon-arrival must be reported within 7 days of receiving your order.
If you are not 100% satisfied with your purchase from Pinkie Winkie, you can return your item(s) for a full refund within 365 days of purchase. Refundable returns must be unused, in the state you received them, and in their sealed, original packaging. We reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags.
*We will also help you facilitate claims that fall under any 'Manufacturer Warranty'. Just let us know, and we'll help you with your problem!
Return shipping is FREE for products that are mis-shipped or arrive damaged or are defective. To qualify for free return shipping, products that are damaged-upon-arrival must be reported within 7 days of receiving your order, and defective items must be reported within 30 days of receiving your order.
Return shipping for refunds are not covered.